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About Us
AST Factory was founded in 2014. Our low prices are recognized and supported by brand companies, and our inventory is limited. Once the inventory is sold out, we will no longer sell at low prices.
Our commitment to the best shopping experience has allowed us to build a customer base of thousands, including celebrities, socialites, stylists, concierges, and major e-commerce websites, all of whom have proven our commitment to the products we sell.
Our commitment to you.
Our customers do not take commitments lightly, and neither do we. The four you see here represent our deepest dedication, exploration, and our core values. We hope you will remember these as we do.
1. We put quality first.
We don't just mean our handbags, although the certification of our product quality is critical and is the top priority in everything we do.
2. When we want something, we go for it.
Most other dealers are in the consignment business. This means that when you sell a bag, you will not receive payment for the item until they sell it. This can take weeks or even months - if at all.
3. Consistently the best service.
We offer you multiple ways to buy and sell ultra-luxury items to make your experience even more luxurious. This includes free shipping and free returns. Want to try something but don't want to commit? We plan to update this.
We know that shopping online may leave you wanting to know more details about your future luxury purchase, so we have personal shoppers who can answer any questions you may have about a specific item.
4. We value the uniqueness of people, events, and perspectives.
Without depth and breadth of perspective, background, experience, and taste, there is no art—not even fashion.
As our founder himself said, "The more diversity we share in perspective, race, color, culture, sexual orientation, religion, and every aspect of life, the better our ability to serve different customer groups with our products and services.".
Based on these values, we are proud to say that our workforce is a highly diverse talent pool. Their presence makes our team better, more creative, more culturally diverse, and more aligned with the people we serve.
Like everyone (regardless of their differences), our entire team is constantly growing, learning, and improving. We actively seek better ways to serve our customers and communities, especially those that have been historically underserved. If you have any questions or concerns about any topic, we are here for you.
So, no matter what your needs are, we have them. If not, please contact us and let us know so that we can immediately negotiate or generate the best price for you. We are willing and willing to be here to serve you for a lifetime.
100% of the items listed on our website are in stock and available for immediate shipment. If we don't have the specific item you are looking for, our team of consultants will be happy to help you find what you need through our Find Me program. We typically ship within 48 hours of receiving an order on a business day, and we can almost always ship through We respond to inquiries 24/7 via WhatsApp, SMS or email.
If you have any questions or concerns, please feel free to contact us.
We would love to hear from you, please contact us via the following methods
Email: ast@astluxury.com
WhatsApp: +1 (332) 250-8063
